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Transparent operational structures, explicit asset estimates, and policy parameters detailed with absolute precision.

General Questions

We specialize in residential home improvements, including kitchen remodels, bathroom renovations, outdoor living spaces (like decks and patios), full home transformations, demolition, drywall, flooring installations, and structural framing alterations.

Clients are required to clear the work site of all personal belongings prior to project kickoff[cite: 1]. Please note that failure to remove items requiring 2 or more individuals to move will result in a $150.00 labor charge[cite: 1].

Yes! Henry General Construction LLC is fully licensed in New Jersey (NJ HIC License #13VH10251400)[cite: 1] and carries active Commercial General Liability insurance, Workers’ Compensation, and any required municipal bonds[cite: 1].

As a family-owned construction business, we’ve been serving homeowners officially since 2016, building our reputation through high-quality craftsmanship, word-of-mouth referrals, and repeat clients.

Yes, we can. However, if the Client requests the Contractor to retrieve client-purchased materials, a $150.00 procurement fee applies per instance/trip[cite: 1]. Furthermore, if Contractor funds are used to purchase Client materials due to missing payment info, a 10% administrative surcharge will be added to the purchase total[cite: 1].

Yes. When you hire Henry’s Improvements, you are hiring our family-owned commitment to quality. To ensure every phase meets municipal codes and technical standards, we may utilize a hand-picked team of authorized trade specialists or licensed subcontractors who operate strictly under our supervision[cite: 1].

Pricing and Quotes

All written estimates, quotes, and proposals issued by Henry General Construction LLC are valid for fourteen (14) days from the date of issuance[cite: 1].

Yes, material costs are included in our detailed proposals unless stated otherwise in writing[cite: 1]. If the Client chooses to supply materials, they are responsible for purchasing and delivering them to the site in a timely manner[cite: 1].

We accept cash, checks, ACH bank transfers, Zelle, and major credit/debit cards[cite: 1]. Card transactions processed online may be subject to a third-party processing fee passed through directly by the merchant processor[cite: 1].

Pursuant to the New Jersey Prompt Payment Act, overdue invoices accrue daily interest starting the day after the due date, plus an administrative late fee if unpaid past 10 days[cite: 1]:

Residential Accounts: 1.33% interest per month (15.96% per annum) + $150.00 late fee[cite: 1].
Commercial Accounts (LLCs/Corps): 2.00% interest per month (24.00% per annum) + $300.00 late fee[cite: 1].

We currently do not offer direct in-house financing programs. However, clients can utilize third-party flexible checkout options such as Klarna, Afterpay, or PayPal for eligible invoice amounts.

Pricing depends strictly on project scope, square footage, structural complexity, and chosen materials[cite: 1]. We provide transparent, itemized proposals to ensure you receive competitive pricing without compromising craftsmanship[cite: 1].

Yes! Contact us via our website, email us at Contact@henrysimprovements.com[cite: 1], or call (908) 902-2685[cite: 1] for a no-obligation initial consultation and quote.

Deposit schedules are specified on your project proposal and are due within 3 days of proposal acceptance to lock in scheduling and procure materials[cite: 1]. Deposits are non-refundable after the 3-day statutory rescission period[cite: 1].

Project Process & Contract Terms

No separate paper document is necessary[cite: 1]. Approving a proposal electronically by accepting it online, confirming work to begin via SMS or email, or submitting payment automatically binds the project to our master Terms of Service[cite: 1].

Final payment is due within one (1) business day following the passing of required Municipal Subcode Final Inspection(s)[cite: 1]. If no municipal subcode inspections apply, final payment is due within one (1) business day upon walkthrough sign-off or upon beginning beneficial use/occupancy of the space[cite: 1].

Buyers have a 3-Day Right to Cancel under NJ law for a full refund[cite: 1]. Cancellations after 3 days result in deposit forfeiture as liquidated damages, and the Client remains responsible for all completed labor, ordered materials, and a $250.00 daily management fee for active project scheduling[cite: 1].

Proposals cover strictly the specified scope[cite: 1]. If hidden conditions (like rotted joists, water damage, or past non-code work) are discovered during demolition, work pauses on that section until a written Change Order is approved by both parties[cite: 1].

Warranties & Guarantees

We back our craftsmanship with a 12-Month (1-Year) Workmanship Warranty covering installation defects starting upon substantial completion and full final payment[cite: 1]. Product and material warranties are passed directly through from the manufacturer[cite: 1].

If materials are broken or damaged by our crew during installation, Henry General Construction LLC will replace them at no extra cost to you[cite: 1].

It is the sole responsibility of the client to ensure work areas are cleared of personal belongings prior to team arrival[cite: 1]. The Contractor is not liable for damage to personal items left in active construction zones[cite: 1].

Loyalty Rewards Program

Membership is automatically granted once you reach a milestone of successfully completed referral projects. Our system tracks your referrals, and our team will officially welcome you into the program once the qualifying project milestone is finalized.

Simply have the person you refer mention your full name during their initial phone call or when submitting their online estimate form. We log referring party details right at project discovery[cite: 1].

Contact & Legal Policies

Reach us directly at (908) 902-2685[cite: 1], email Contact@henrysimprovements.com[cite: 1], or use our online contact form. For active job sites, a dedicated point of contact is provided on your work order[cite: 1].

Our full, legally binding Master Terms of Service agreement is accessible at www.henrysimprovements.com/terms[cite: 1].